Workplace assessments are the optimal way to manage risks, better comply with safety regulations and to help you to create and maintain a healthier work environment.
Carrying out these assessments in the workplace is commonplace, however how do you know whether your practices are delivering results?
It’s important to know that your processes are doing more than just ticking a box. Here are our top seven ways to improve your assessment practices at your workplace.
1. Use a standard set of criteria
When conducting workplace assessments, it is important that the performance and competency of employees is marked against a set of criteria, and that the same set of criteria is used for every assessment.
Using the same set of criteria for each candidate means that the requirements of success remain constant across the board, therefore everyone has the same opportunities to succeed.
2. Put them in real situations
To ensure the results of your assessments give a good representation of actual employee competency, it is worthwhile to ensure the assessment reflects realistic working conditions.
Most assessments occur in the workplace, so in these cases it is not hard to reflect realistic conditions. However, when a simulated setting must be used, steps should be taken to ensure that the assessment conditions reflect the type of workplace in which the candidate works or is likely to work in the future.
3. Be inclusive and flexible
It is important to involve the candidate in the assessment process in a collaborative manner. Being collaborative allows the employee to feel as though they can ensure their needs are met whilst still addressing competency requirements.
Assessors should also have the flexibility to adjust the process to accommodate the unique needs of a particular candidate, as long as changes to the process must not compromise the integrity of the assessment.
4. Assessor should be an expert
In addition to having assessment skills and knowledge, it is essential that assessors have appropriate subject matter expertise in the subject they are assessing.
Where an assessor does not have the necessary expertise, you may permit them to conduct a joint assessment with a subject matter expert. In this situation, the assessor retains responsibility for the final assessment decision, but uses the subject matter expert to help reach that decision.
5. Collect proof of skills
Assessments should always be evidence-based to ensure there is proof of demonstrated competency.
To collect proof of skills, assessors have a responsibility to help candidates identify evidence to be provided, and then employees are required provide evidence of their competence.
6. Don’t forget the candidates rights
Candidates should have certain rights as part of the assessment. To ensure you get the most out of your employee’s assessment make sure they’re ready to be assessed, keep their information confidential, allow them to appeal a decision if they don’t agree and have their own assessment records accessible if required.
7. Be honest and fair
At the end of the day, ensuring your workplace assessment process is honest and fair is imperative to keep your employees engaged and satisfied.
By following all of these steps as part of your assessments, it will be easy to make sure you assess staff in an objective and consistent manner.
Need some assistance to make sure your workplace training and assessments are delivering a return on investment? Don’t miss our Workplace Training and Assessment courses held once a month from our Brisbane location. Find out more.